Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
To switch from Microsoft 365 Personal to a plan without Copilot, use the option to switch to a plan with fewer features:
- Sign in to the Subscriptions page at account.microsoft.com/services.
- Find the current Microsoft 365 subscription and select Manage.
- Select Cancel subscription.
- On the Cancel page, review the available plan options and select the plan that removes Copilot if that option is shown.
- Follow the prompts to complete the switch.
Important details:
- The current subscription usually continues until it expires.
- The new lower-feature plan typically takes effect at renewal.
- Charges for the new plan usually begin when the subscription renews into that plan.
- If the subscription was purchased through a third-party provider such as Apple App Store, Google Play, or a retail partner, the switch must be managed through that provider.
If the goal is the Classic plan without Copilot, Microsoft Q&A guidance in the provided context says that option appears during the cancellation flow for eligible subscriptions.
References:
- Switch between Microsoft 365 subscriptions
- Manage my Microsoft 365 subscription
- How do I change to classic subscription (without Copilot)? - Microsoft Q&A
- I received an email giving me an option to change from MS 365 Personal to Personal Classic but cannot find how to make the change - Microsoft Q&A