Verification of service or subscription detail

Rolf Wilhelm 0 Reputation points
2026-09-02T14:38:14.8+00:00

On my AMEX Account an amount of 39,99 was charged by Microsoft on 14.08.2025. Can you tell me for which item?

Microsoft 365 and Office | Subscription, account, billing | Other | Android
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  1. DaveM121 929.6K Reputation points Independent Advisor
    2026-09-02T15:11:48.7833333+00:00

    Using any Microsoft account you may have, try using the steps they provide on this link to find out what that payment is for.

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    Then use the steps they provide on this link to cancel whatever that payment is for and get a refund (if applicable).

    https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

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