Enter the code displayed in the Microsoft Authenticator app on your mobile device​ but currently I have no mobile phone

Sourabh Sharma 0 Reputation points
2026-09-01T08:42:54.5566667+00:00

Enter the code displayed in the Microsoft Authenticator app on your mobile device​ but currently I have no mobile phone

Microsoft Security | Microsoft Authenticator
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  1. AI answer

    2026-09-01T08:43:15.46+00:00

    If no mobile phone is available, sign in with another verification method if one was set up earlier.

    1. On the sign-in page, select Sign in another way.
    2. Choose an alternative method such as office phone, text message, or phone call if it appears.
    3. Complete the prompts to finish verification.

    If Sign in another way does not appear, or no other method is available, the account does not have an alternate verification method configured. In that case, contact the organization’s IT help desk or administrator to clear or reset the MFA settings so registration can be done again.

    If the missing phone was lost or stolen, Microsoft also recommends notifying the organization’s Help desk so they can clear the settings. After the settings are cleared, registration for two-factor verification is required again at the next sign-in.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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