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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi Info,
For your concern, to reset the password of a Microsoft 365 account, please contact your company's IT department and ask them to perform these steps: sign into the Microsoft 365 admin center > User > Active users > select your account > reset the password.
In case you do not know who your IT admin is, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support.
If I have misunderstood anything about your situation or you need additional assistance, please feel free to share it in the comment below. I'm very happy to help.
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