Just checking in with you, were you able to contact their support to get your licence activated.
Windows 11 free download reactivation
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Wade Clemons
0
Reputation points
My computer running windows 11 free download was hit by lightning and damaged my motherboard. I was able to replace motherboard, processor, and memory. I used existing hard drive and windows 11 OS. Everything works fine but I am unable to activate windows. I have tried everything available with no help.
Windows for home | Other | Licensing and activation
11 answers
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DaveM121 931.8K Reputation points Independent Advisor2026-08-31T16:45:25.81+00:00 -
DaveM121 931.8K Reputation points Independent Advisor
2026-08-31T14:22:39.8833333+00:00 Their support is very hard to contact, I am not familiar with the methods to contact their support in all locations, try to find a local phone number to contact their support.
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Wade Clemons 0 Reputation points
2026-08-31T14:21:12.24+00:00 How do I contact MS support directly?
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DaveM121 931.8K Reputation points Independent Advisor
2026-08-31T14:11:40.9866667+00:00 In that case, the only option is to contact Microsoft support directly, if you have a retail licence, they should be able to find it on your account and reactivate Windows for you.
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Wade Clemons 0 Reputation points
2026-08-31T14:09:16.8466667+00:00 I have tried that and it doesn’t list anything. I have entered all the commands through help ai and no help.