1
If you log into Windows with a Microsoft Account, try the steps on this page to reset your password.
2
If you log into Windows with a Local Account, try the steps on this page to reset your password.
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I am able to log into my regular account, however I cannot remember the password for the separate admin account that was set up. Because of this, I cannot download any updates or apps.
I use my laptop for work and have some documents I need on it so I cannot do a full factory reboot in case I lose these. Does anyone know how I can reset the admin account password?
1
If you log into Windows with a Microsoft Account, try the steps on this page to reset your password.
2
If you log into Windows with a Local Account, try the steps on this page to reset your password.