how do I sync my outlook to my iphone?

Gwen Goldsmith 0 Reputation points
2026-08-29T21:20:24.7166667+00:00

I no longer am receiving my outlook messages on my phone

Outlook | Outlook for mobile | Outlook for iOS | For home
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  1. AI answer

    2026-08-29T21:20:40.73+00:00

    If Outlook on iPhone was working before and now messages are no longer arriving, use this sequence:

    1. Check whether Outlook.com has a service issue.
      • For Outlook.com, first check the server status of Outlook.com.
    2. Reset the account in the Outlook app.
      • In Outlook on iPhone, go to Settings.
      • Tap the account that is not syncing.
      • Tap Reset Account.
      • Check whether mail starts syncing again.
    3. If reset does not help, remove and add the account again.
      • In Settings, tap the account that is not syncing.
      • Tap Delete Account > Delete From This Device.
      • Add the account again in Outlook for iOS.
    4. If prompted to set up the account as IMAP, stop there.
      • IMAP and POP can sync email, but not calendar and contacts.
      • If server settings are requested, get the correct server settings from the email provider.
    5. If mail still does not sync, remove the mobile device partnership and reconnect.
      • In Outlook.com on the web, go to Settings > General > Mobile devices.
      • Select the iPhone and delete the device partnership.
      • Select Save.
      • Power off the iPhone completely.
      • Turn it back on and sync the mailbox again.
    6. If the issue is only in the app and mail works on a computer, use in-app support.
      • In Outlook for iOS, open in-app support and choose Contact Support.

    References:

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