ONENOTE saying I'm not signed in and won't sync

Tim Spalding 10 Reputation points
2026-08-29T16:18:02.7866667+00:00

The onenote app on my android phone is displaying a message "working offline. Sign in to sync your notes", in Recent Pages. I am signed in and can access all files in the Notebook List tab. When I click the Sign In it displays an error message "Something went wrong [9hehw]"

Microsoft 365 and Office | Subscription, account, billing | Other | Android

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  1. Fuzzy John 10 Reputation points
    2026-08-29T22:45:43.5366667+00:00

    I started having this problem about 10 days ago. I uninstalled Android One Note (I was on the Beta), quit the beta and reinstalled the public version. Everything was nice until a couple of days ago when the problem showed up again. And, yes... this happened after the latest One Note for Android update.

    I can access all the notes, the phone syncs with the computer without problems. Ju Recent Pages says off line and asks to sign in again. That's followed by "Something went wrong".

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