ONENOTE saying I'm not signed in and won't sync

Question

ONENOTE saying I'm not signed in and won't sync

Tim Spalding 10

The onenote app on my android phone is displaying a message "working offline. Sign in to sync your notes", in Recent Pages. I am signed in and can access all files in the Notebook List tab. When I click the Sign In it displays an error message "Something went wrong [9hehw]"

Christoffer de Graal 10 Reputation points

2026-08-30T10:00:00.1466667+00:00

I have the same. - at least OneNote sync phone to web & desktop is working fine - I use the Recent Pages list in OneNote, which, if I reinstall, will get wiped, as far as I can find out. and I need to keep that as part of my workflow.

I wonder, are MS going to fix this .. when ??
Fuzzy John 10 Reputation points

2026-09-03T21:58:58.5633333+00:00

All of a sudden, this morning, without an update and without me doing anything, that message cleared and it is still absent 10 hours later.

Now, Microsoft... bring back the original functionality that the Recent Pages used to have.

6 answers

Your answer

Christoffer de Graal 10 Reputation points

2026-08-30T10:00:00.1466667+00:00

I have the same. - at least OneNote sync phone to web & desktop is working fine - I use the Recent Pages list in OneNote, which, if I reinstall, will get wiped, as far as I can find out. and I need to keep that as part of my workflow.

I wonder, are MS going to fix this .. when ??
Fuzzy John 10 Reputation points

2026-09-03T21:58:58.5633333+00:00

All of a sudden, this morning, without an update and without me doing anything, that message cleared and it is still absent 10 hours later.

Now, Microsoft... bring back the original functionality that the Recent Pages used to have.

Answer 1

Fuzzy John 10

I started having this problem about 10 days ago. I uninstalled Android One Note (I was on the Beta), quit the beta and reinstalled the public version. Everything was nice until a couple of days ago when the problem showed up again. And, yes... this happened after the latest One Note for Android update.

I can access all the notes, the phone syncs with the computer without problems. Ju Recent Pages says off line and asks to sign in again. That's followed by "Something went wrong".

0 comments

Answer 2

Robert Staddon 0

I am experiencing the same issue for about the same time frame (past 10 days or so). Searching notes or manually browsing notes works, only viewing the "Recent pages" home screen shows the same "Workong offline. Sign in to see your notes" error message. I tried signing out and signing back in and clearing all app data and app cache to no avail. I think its an issue on Microsoft's side.

0 comments

Answer 3

Robert Wertheimer 5

I'm having this exact same problem as well. Lord knows we needed another update to this app. Why cant they just leave it alone unless there is something wrong with it.....like now.

Fuzzy John 10 Reputation points

2026-08-31T03:17:21.6966667+00:00

They rush the bad updates and hold off on the good ones. Could be a year or more before something like this get fixed.

Answer 4

Shawn 0

Dealing with the same. Tried uninstalling and reinstalling it and it was still malfunctioning.

0 comments

Answer 5

Fuzzy John 10

For me the Recent Pages was broken for over a year. It stopped sorting the way it was set to do. I would like to have in Settings a switch to turn Recent Pages off.

The other issue, which may be related to the one we are talking about here, are the frequent notes that get out of sync and you have to go to the desktop or web version to pick and choose the page versions you want to keep. Why would they fall out of sync if I only use my phone?

Tim Spalding 10 Reputation points

2026-09-04T04:19:21.1933333+00:00

Yes, that's just one more problem with it.