A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing requests accepted but fail internally after subscription reactivation
I’m having an issue with Azure Artifact Signing after my subscription was temporarily placed in a warning/billing state and then reactivated.
Current state:
- Subscription status: Active
- Artifact Signing account:
gwospactsigning - Region: East US
- Certificate profile:
pact-desktop-code-signing - Profile type: Public Trust
- Certificate profile status: Active
- Correct Artifact Signing signer role is assigned
- Account endpoint:
https://eus.codesigning.azure.net/
Signing requests are successfully accepted by Azure and return an operation ID, but the operation then fails internally and the executable remains unsigned.
Example failed operation ID: f7995f43-9780-41d2-9fec-a59e4d8f2684
Azure Activity Log shows the certificate profile operations succeeding and does not show an ARM/control-plane failure corresponding to the signing operation.
This started after the subscription billing warning/reactivation event. The subscription, Artifact Signing account, and certificate profile now all appear healthy in the Azure Portal.
I have not deleted or recreated the signing account/profile because there is no visible configuration failure.
Could someone from the Artifact Signing team check the backend state for this account/operation ID and confirm whether the signing service needs to be resynchronized after the subscription reactivation?