How to Redeem MSFS 2020 after PC repair

Allan Gillespie 20 Reputation points
2026-08-28T16:37:43.7766667+00:00

I purchased MSFS 2020 (Discs) when it came out. My Windows PC needed repair which required anew windows install.

I re-installed MSFS 10 Discs and when I entered my Licence code I was told that the code had already been re-deemed.

Is there a way to solve this or do I have to buy MSFS 2024. I am a bit reluctant to buy as I am 75 and not long for this world.

Appreciate any help

Windows for home | Other | Licensing and activation
0 comments
Answer accepted by question author
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
2026-08-29T00:14:18.55+00:00

Hi Allan Gillespie,

Based on your description, it may not be necessary to purchase Microsoft Flight Simulator 2024. If your MSFS 2020 license was previously redeemed, it is often linked to the Microsoft account that was used during the original activation.

You may want to try the following:

1, Sign in with the Microsoft account originally used for MSFS 2020

  • Open the Microsoft Store and sign in.
  • Check Library > Owned products to see if Flight Simulator appears.

2, Verify the edition and activation method

  • If the disc version included a redemption code, confirm that you are using the same Microsoft account that redeemed it previously.

I hope this helps point you in the right direction. If you're able to confirm how the product was originally activated (Microsoft account, Microsoft Store, or another platform), the community may be able to provide more specific guidance.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Oldest
Most helpful Newest Oldest
  1. Allan Gillespie 20 Reputation points
    2026-08-29T21:06:58.19+00:00

    The answer was gratefully received and it solved my problem please accept my thanks.

    Allan G

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.