Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to sign in due to MFA verification after changing phones
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LuXuan
5
Reputation points
Hi,
I currently have two accounts that I’m unable to sign in to after changing phones.
The Microsoft Authenticator app was not transferred to my new phone, and there are no alternative verification methods available for these accounts.
Is there any way to reset or disable MFA so that I can regain access and register Microsoft Authenticator on my new phone?
Thank you.
Microsoft Security | Microsoft Authenticator
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