Hi,
This is super strange since you must have gotten an invite.
At https://family.microsoft.com, are you able to leave the Family group by clicking 3 dots > Leave group?
I look forward to hearing from you to get the results of the troubleshooting.
My account was added to a strangers Microsoft Family Safety
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
AnjaG Greenhalgh
0
Reputation points
I set up a new PC and somehow my account for this PC has been linked to a Microsoft Family Safety account for strangers I do not know (I think we have the same last name?) - I am locked out of my computer because my account is set up as a child with zero screen time so I can no longer log in to my PC. I cannot find a way to message the organizer and ask to be removed.
I do not have a way to remove myself or find the contact information. Can someone please help me with this?
Windows for home | Windows 11 | Family and online safety
3 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA 178.8K Reputation points Independent Advisor2026-08-27T05:22:26.5233333+00:00 -
AnjaG Greenhalgh 0 Reputation points
2026-08-27T06:13:58.35+00:00 I must have jut been clicking on stuff withuot reading it all the way. I can click on the 3 dots but it only allows me to edit my picture
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SD - IA 178.8K Reputation points Independent Advisor
2026-08-27T08:31:40.16+00:00 Thanks, you are at the right place.
Are you running an admin account on the PC if you can check?
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SD - IA 178.8K Reputation points Independent Advisor
2026-08-27T08:34:32.4333333+00:00 Thanks, you are at the right place. May I know if you are running an admin account on the PC or standard?
Windows 11: Go to Settings → Accounts → Your info. If it shows Administrator under your account name, the account is an administrator account; otherwise, it is a standard account.