My account was added to a strangers Microsoft Family Safety

AnjaG Greenhalgh 0 Reputation points
2026-08-27T04:43:05.5433333+00:00

I set up a new PC and somehow my account for this PC has been linked to a Microsoft Family Safety account for strangers I do not know (I think we have the same last name?) - I am locked out of my computer because my account is set up as a child with zero screen time so I can no longer log in to my PC. I cannot find a way to message the organizer and ask to be removed.

I do not have a way to remove myself or find the contact information. Can someone please help me with this?

Windows for home | Windows 11 | Family and online safety
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  1. SD - IA 178.7K Reputation points Independent Advisor
    2026-08-27T08:34:32.4333333+00:00

    Thanks, you are at the right place. May I know if you are running an admin account on the PC or standard?

    Windows 11: Go to Settings → Accounts → Your info. If it shows Administrator under your account name, the account is an administrator account; otherwise, it is a standard account.

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  2. SD - IA 178.7K Reputation points Independent Advisor
    2026-08-27T08:31:40.16+00:00

    Thanks, you are at the right place.

    Are you running an admin account on the PC if you can check?

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  3. SD - IA 178.7K Reputation points Independent Advisor
    2026-08-27T05:22:26.5233333+00:00

    Hi,

    This is super strange since you must have gotten an invite.

    At https://family.microsoft.com, are you able to leave the Family group by clicking 3 dots > Leave group?

    I look forward to hearing from you to get the results of the troubleshooting.

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