Cannot open Word on my mac - my subscription is up to date.

Sophie Barlow 0 Reputation points
2026-08-26T13:52:59.7633333+00:00

I cannot open Microsoft Word on my mac - my subscription is up to date. Email is ******@live.com.

Thank you,

Sophie

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
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  1. DaveM121 931.8K Reputation points Independent Advisor
    2026-08-26T14:27:12.2033333+00:00

    1

    There are some ongoing problems reported with the Office apps on an Apple Mac device at the moment, if your subscription is up to date, what error do you see when you try to open Word, is that 'Unlicensed Product', 0x0 or some other error?

    2

    At the top left of your Mac desktop, click the Apple icon and select 'About this Mac', what version of MacOS is installed on your computer?

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