the volume does not work

William Palmer 0 Reputation points
2026-08-24T18:48:34.35+00:00

The volume does not work. How do I get it to work?

Windows for home | Windows 11 | Devices and drivers

1 answer

Sort by: Newest
Most helpful Newest Oldest

  1. AI answer

    2026-08-24T18:48:50.5133333+00:00

    Try these Windows 11 steps in order:

    1. Check the selected output device
      • Select Start > Settings > System > Sound.
      • Under Output, make sure the correct device is selected.
      • Make sure the volume is not muted and the slider is turned up.
    2. Check Volume mixer
      • Select Start > Settings > System > Sound > Volume mixer.
      • Make sure the volume is turned up for System and the affected app.
      • Make sure the app is not muted.
    3. Check whether the device is muted or disabled
      • Right-click the Speakers icon on the taskbar.
      • Select the arrow next to the volume slider to view connected audio devices.
      • Open the mixer settings and confirm none of the device volume controls are muted.
      • Go to Start > Settings > System > Sound > More sound settings.
      • On the Playback tab, select the device, choose Properties, and make sure Device usage is set to Use this device (enable).
    4. Set the default playback device
      • Go to Start > Settings > System > Sound > More sound settings > Playback.
      • Right-click the correct audio device and select Set as default.
    5. Turn off audio enhancements
      • Go to Start > Settings > System > Sound.
      • Select the audio device under Output.
      • Under Advanced settings, set Audio enhancements to Off.
    6. Check hardware connections
      • Make sure speakers or headphones are plugged in securely.
      • If using USB audio, try a different USB port.
      • If headphones are plugged in, unplug them and test the speakers.
      • Make sure external speakers are powered on and not muted.
    7. Update or reinstall the audio driver
      • Open Device Manager.
      • Expand Sound, video and game controllers.
      • Right-click the audio device and select Update driver.
      • Restart the PC.
      • If the issue continues, uninstall the driver and reinstall it from the device manufacturer’s website.
    8. Run the audio troubleshooter
      • Select Start > Settings > System > Troubleshoot > Other troubleshooters.
      • In the Audio section, select Run.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.