Hi Dotty H,
Just checking in to see whether you've had a chance to try the AI Answer's guidance for enabling microphone access in Google Chrome. If so, could you let me know how it went and whether the microphone is working now?
If you have not tried those steps yet, please give them a try first and let me know the results.
To help me provide the most suitable troubleshooting steps, could you also let me know your Windows version? You can press Windows key + R, type winver and select OK, then share a screenshot of the result or the version and OS build displayed.
If the issue continues after following the AI Answer's guidance, please let me know whether the microphone works in other applications (such as Voice Recorder, Teams or Zoom). From there, I can suggest additional troubleshooting based on the results.
I look forward to your update.
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