LinkedIn Premium not received

Esmira Farziyeva 0 Reputation points
2026-08-23T13:43:02.8+00:00

Hello,

I activated the Microsoft 365 Premium student offer using my Microsoft account and my academic email .

My Microsoft 365 subscription is active.

However, I have not received any LinkedIn Premium Career activation email or link after more 30 days. I have checked all folders (Spam, Junk, Promotions).

Microsoft 365 and Office | Subscription, account, billing | For education | Other
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  1. AI answer

    2026-08-23T13:43:18.6533333+00:00

    If more than 30 days have passed and the Microsoft 365 Premium student subscription is already active, this matches the support guidance for a manual provisioning failure.

    Recommended steps:

    1. Recheck the Microsoft account inbox used for the offer in a desktop browser.
      • Search for: LinkedIn, Premium, Microsoft, Career
      • Check: Inbox, Spam/Junk, Promotions, and Other/Focused inbox
      • A similar case was resolved when the email was visible on desktop but not on a phone mail app.
    2. Verify the subscription status.
      • Sign in to Services & subscriptions.
      • Confirm the Microsoft 365 student subscription shows as Active.
    3. Contact Microsoft Support.
      • Go to Contact Microsoft Support.
      • Sign in with the same Microsoft account used to activate the student offer.
      • Enter: LinkedIn Premium not received
      • Select Get help and then Contact Support.
      • Choose Microsoft 365 and Office and a subscription/billing-related option.
    4. Provide these details to support:
      • Microsoft 365 subscription is active
      • Academic verification was completed
      • More than 30 days have passed
      • No LinkedIn Premium activation email or link was received
      • Spam/Junk/Promotions folders were already checked

    Support can confirm whether the LinkedIn benefit was generated, resend the activation link, or escalate the provisioning issue.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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