how to delete

Cattie Dioqui 0 Reputation points
2026-08-23T03:09:43.6633333+00:00

how to delete an uploaded photo in drive? i can’t delete it

Microsoft 365 and Office | OneDrive | For education | Other
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  1. Aetherin 1,725 Reputation points Independent Advisor
    2026-08-23T03:30:03.4833333+00:00

    Hi @Cattie Dioqui,

    As the AI response suggested, please try signing in to OneDrive on the web, locate the photo, select the three-dot (...) menu, and choose Delete. Deleted files are normally moved to the OneDrive Recycle Bin.

    User's image

    If the Delete option is unavailable or you receive an error message, could you please clarify the following?

    • Is the photo stored under My files, or is it located in a folder that was shared by someone else?
    • Are you the owner of the file, or do you only have access to the shared folder?

    If the photo belongs to another user or is stored in a shared folder where you do not have sufficient permissions, you may not be able to delete it yourself. In that case, you will need to contact the file owner or your school's Microsoft 365 administrator and ask them to remove the file or grant you the necessary permissions.

    Also, if you are seeing any specific error message, please feel free to share a screenshot (with any personal information hidden) so that I can take a closer look and provide more targeted suggestions.

    I look forward to your update.

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  2. AI answer

    2026-08-23T03:10:00.6666667+00:00

    If the photo is in OneDrive on the web:

    1. Go to the OneDrive website.
    2. Find the photo in its actual folder, not just the Photos view.
    3. Point to the photo and select the circle check box.
    4. Select Delete on the top bar, or right-click the photo and select Delete.

    If the photo is in a shared location:

    • Deleting a shared item deletes it for everyone.
    • If the item is only listed under Shared, remove access instead of deleting it:
      • Select the item.
      • Select Manage Access.
      • Remove the link or remove direct access.

    If the photo will not delete, check these common causes:

    1. Make sure the item is not checked out to another user.
    2. Make sure there are permission to delete the item, or have a site collection administrator try.
    3. Check whether a retention label or retention policy is blocking deletion.
    4. If deleting a folder, first move or delete files inside it that are subject to retention.
    5. If the site has exceeded its storage limit, increase the site quota and then delete the item.

    To permanently remove it, open Recycle bin in OneDrive, select the deleted photo, and select Delete.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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