Case follow up : 7107645122

I am following on my case number: 7107645122
the previous agent has attached a note to the case. can you please have a look and let me know what it could be done? But let me repeat the question here in case just not to get lose.

"Hello I am writing to discuss my account that has suspicious activities. for the last 5 months or so I keep getting notifications from the Microsoft authenticator to type the number on the screen to get access to the account. I did not issue those notification. this keeps happening a lot. I keep receiving them like 7 times a day or maybe more. just today I had canceled it 3 times. I got tired and i started ignoring them. The authentication come from different country where I reside. last time I changed my password to even a very hard one and I still keep getting those notification to authenticate my account to get access. short story is that someone trying to access my account and needs the numbers from my authenticator to authenticate or is a bug in your system because I even changed my password to a stronger one and I still get them."