I was charged full subscription instead of free month trial, please help

Krzysiek Kowalski 0 Reputation points
2026-08-22T08:49:58.0833333+00:00

I was charged full transcription and paid 110$ !!!

It said I will only be chargred after a month trial, I feel cheated and the worst thing is it's IMPOSSIBLE to do any meaningful support contact with either apple and microsoft. It's inconceivable they can just take my money like that.

How can I get my money back, I will never use this product again

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
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  1. DaveM121 930.3K Reputation points Independent Advisor
    2026-08-22T09:28:01.1133333+00:00

    1

    The steps to cancel the Microsoft 365 subscription are provided on this link, and while managing the subscription, ensure you disable the recurring billing on the subscription to avoid any further payments.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-a-microsoft-365-subscription

    You should then be entitled to a pro-rata refund, you can check your eligibility to a refund using the steps on this link.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

    If you paid for the subscription on the Apply App Store, you will need to contact Apple Support on this link: https://support.apple.com/118428

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