speaker sound problem

Question

speaker sound problem

Adam Ibrahim Muhammad 0

i don't hear sound from my laptop speakers, please.

John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-08-21T21:41:12.1666667+00:00
Hi @Adam Ibrahim Muhammad

To help narrow down the issue:

Did the laptop speakers work before, and did this start after a Windows update or other change?

When you go to Settings > System > Sound, do you see your laptop speakers listed under Output?

Do headphones or Bluetooth speakers produce sound normally?

Also, do you see any error such as “No audio output device is installed”?

Click "Add comment" to let me know.

Thanks!

1 answer

Your answer

John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-08-21T21:41:12.1666667+00:00

Hi @Adam Ibrahim Muhammad

To help narrow down the issue:

Did the laptop speakers work before, and did this start after a Windows update or other change?

When you go to Settings > System > Sound, do you see your laptop speakers listed under Output?

Do headphones or Bluetooth speakers produce sound normally?

Also, do you see any error such as “No audio output device is installed”?

Click "Add comment" to let me know.

Thanks!

Answer 1

Try these Windows 11 steps in order:

Check the selected output device
- Select Start > Settings > System > Sound.
- Under Output, make sure the laptop speakers are selected.
- Make sure volume is turned up and not muted.
Check the taskbar speaker selection
- Select the Speakers icon on the taskbar.
- Open the list of audio devices and confirm sound is going to the laptop speakers, not headphones, HDMI, or another device.
Check the speaker connection state
- If headphones were recently used, unplug them.
- Some laptops stop speaker output while headphones are connected.
Turn off audio enhancements
- Go to Start > Settings > System > Sound.
- In Output, select the speaker device.
- Under Advanced settings, set Audio enhancements to Off.
Run the audio troubleshooter
- Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
- In the Audio section, select Run.
Check whether the audio device is disabled
- Open Device Manager.
- Expand Sound, video and game controllers.
- If the audio device appears, right-click it and select Enable device if that option is available.
- If it does not appear, select View > Show hidden devices, then Action > Scan for hardware changes.
Update or reinstall the audio driver
- In Device Manager, expand Sound, video and game controllers.
- Right-click the audio device and select Update driver.
- If needed, install the latest audio driver from the laptop manufacturer’s support site and restart the PC.
Restart the PC
- Use Start > Power > Restart.
- A restart can reload audio services and drivers.

If the speakers still do not appear in Sound settings or Windows shows “No audio output device is installed”, that usually points to a missing, outdated, disabled, or corrupted audio driver.