It got resolved for me automatically.
Phone link hangs at the Use your mobile device from your PC Continue button logs in and nothing happens.
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Gordon Cross
25
Reputation points
I have been using Phone Link since it was released before Windows 11. On my Win11 system, it just quit working and would not connect. Open Phone Link > Login > will not go beyond "Use your mobil device from your PC" "Continue". Uninstall/reinstall, reboots on both, updates, and a gambit of other reset videos. Nothing works. The Samsung phone wants an MS account or QR code from PC. Log in and it wants Input the code shown on PC. No code is shown. Cannot open Phone Link.
Windows for home | Windows 11 | Accounts, profiles, and login
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Fran Hensler 1 Reputation point2026-08-22T15:52:31.54+00:00 I believe the issue began when my Google Pixel 6A was upgraded to Android 17. Only some messages to not transfer and it seems to be messages sent to me from another phone running android 17. I can send message from my PC to him, but the Phone app indicates that the message was not sent. However, when i look at my phone it is there and he replied but the reply did not show on my PC.
Also, all 2FA authentications do not show on my PC.
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Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 47%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Amit Kinger
90
Reputation points
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Gordon Cross 25 Reputation points
2026-08-22T14:56:14.7366667+00:00 After 2 more hours it finally connected.
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4 additional answers
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Gordon Cross 25 Reputation points
2026-08-21T19:31:27.1566667+00:00 Cannot get past step one: On the PC: Phone Link > Settings > General > Phone Link version > Check for updates. Phone link will open with Use your mobile device from your PC and none of the buttons work.
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EmilyS726 265.1K Reputation points Independent Advisor2026-08-21T20:02:17.92+00:00 This appears to be a widespread issue occurring today, August 21, rather than a problem specific to your PC or phone.
A rapidly growing number of users are reporting the exact same Phone Link behavior today: the Continue button does nothing, account switching does not work, and in some cases Link to Windows also fails to sign in. Users have already tried Repair, Reset, reinstalling Phone Link, clearing caches, and even testing different Windows profiles or PCs without success. See this other thread: https://learn.microsoft.com/en-us/answers/questions/5982147/phone-link-stuck-on-use-your-mobile-device-from-yo
There are also independent reports from users in different locations experiencing the same failure today. https://www.reddit.com/r/PhoneLink/comments/1vu7wp9/phone_link_not_letting_me_sign_in (note, non-Microsoft source)
This strongly suggests a Microsoft-side Phone Link authentication/service issue. I have not found an official Microsoft acknowledgement yet, so I would avoid reinstalling Windows or making extensive system changes for now. Report the problem through Phone Link > Settings > Feedback & Community or Feedback Hub (Win+F) and wait for Microsoft to resolve or acknowledge the issue.
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KENNY WOOD 0 Reputation points2026-08-21T21:04:37.73+00:00 FYI, I can't get to feedback that way, because you can't get past the main screen. Phone Link app just sits there.
I can get to Settings/Bluetooth & Devices/Mobile Devices/Give Feedback. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 64%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
JP King 0 Reputation points2026-08-30T00:32:28.8533333+00:00 Sadly, it does still work with iPhones...?
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KENNY WOOD 0 Reputation points
2026-08-21T21:08:36.0233333+00:00 Duplicating this because "comments" are minimized:
FYI, I can't get to feedback that way, because you can't get past the main screen. Phone Link app just sits there. I can get to Settings/Bluetooth & Devices/Mobile Devices/Give Feedback.
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Gordon Cross 25 Reputation points
2026-08-22T14:57:26.07+00:00 Finally got it working.