Artifact Signing identity validation stuck In Progress - email verification returns "The request is blocked"

Hello,

I am trying to complete Public Organization Identity Validation for Azure Artifact Signing.

The identity validation request is still showing "In Progress".

I received the Microsoft email verification message on August 18, 2026. However, when I click the "Verify email address" button, the browser displays:

"The request is blocked."

The verification URL redirects to a Microsoft page ending with:

/vetting/email_expired

I have already tested the verification link in Microsoft Edge InPrivate while signed in with the same Microsoft/Entra account used to create the Artifact Signing identity validation request. The result is the same.

The email was received less than seven days ago, so I expected the verification link to still be valid.

The Azure portal continues to show the identity validation as "In Progress", with no Action Required or other error.

Could someone from the Artifact Signing team please check the identity validation request on the service side and confirm whether the email verification token is incorrectly marked as expired or blocked?

If necessary, I can provide the Identity Validation ID, the correlation/reference ID from the blocked page, timestamps, and screenshots privately to Microsoft staff.

I would prefer not to delete and recreate the identity validation request unless that is explicitly required.

Thank you.