Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
For Microsoft 365 Family, each person uses their own Microsoft account. To add a family member who wants to use a non-Outlook address, add that address as an alias on that person’s existing Microsoft account, then invite that account to the subscription.
Steps:
- On the family member’s Microsoft account, go to Edit account info: https://account.live.com/names/manage
- Select Add email.
- Add the non-Microsoft email address as an alias, then complete verification.
- The address must not already be associated with another Microsoft account.
- Work or school addresses may be blocked by the organization.
- After the alias is added, sign in to the Microsoft 365 Family Sharing page with the subscription owner account: https://account.microsoft.com/services/office/sharing
- Select Start sharing.
- Use Invite via email and send the invitation to the email address that the family member will use for the shared subscription.
- The family member accepts the invitation by signing in with their Microsoft account.
Important limits:
- Microsoft 365 Family can be shared with up to five other people.
- An alias cannot be added if that email address is already a separate Microsoft account.
- Existing
@hotmail.com,@live.com,@outlook.com, and@msn.comaddresses cannot be added as aliases to another Microsoft account. - Microsoft accounts cannot be merged. If the email was already created as a separate Microsoft account, it must remain separate rather than being folded into another account.
If the goal is simply to let a family member sign in with a non-Outlook address, the supported path is: create or use their Microsoft account, add that non-Outlook address as an alias if eligible, then invite that account to the Family subscription.
- How to add an email address to your Microsoft account
- How to share your Microsoft 365 Family subscription
- How do I merge my OneDrive for home with my OneDrive for work or school?
- Change the email address for your Microsoft account
- How do I manage my Microsoft 365 Family account - Microsoft Q&A
- I can't add another new alias email to my account - Microsoft Q&A