Why two monthly charges for storage?

Question

Why two monthly charges for storage?

Sandra Kelly 0

I am being billed by Apple ($1.46) and by microsoft ($2.26) for storage on my email account

is this correct?

John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-08-20T22:19:11.5833333+00:00
Hi, @Sandra Kelly

Those may be two separate storage subscriptions rather than two charges for the same email storage. Apple storage is normally iCloud storage, while Microsoft storage is tied to your Microsoft account/OneDrive.

To help narrow down the issue:

Do you see the Apple charge under your Apple subscriptions?

What Microsoft subscription is listed at https://account.microsoft.com/services ?

Are both charges appearing every month on the same payment method?

Click "Add comment" to let me know.

Thanks!

1 answer

Your answer

John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-08-20T22:19:11.5833333+00:00

Hi, @Sandra Kelly

Those may be two separate storage subscriptions rather than two charges for the same email storage. Apple storage is normally iCloud storage, while Microsoft storage is tied to your Microsoft account/OneDrive.

To help narrow down the issue:

Do you see the Apple charge under your Apple subscriptions?

What Microsoft subscription is listed at https://account.microsoft.com/services ?

Are both charges appearing every month on the same payment method?

Click "Add comment" to let me know.

Thanks!

Answer 1

Hi, Sandra Kelly

The two charges are most likely for separate cloud-storage services, not the same email storage. Apple generally bills for iCloud+, while Microsoft storage covers OneDrive files and Outlook.com attachments.

Here are some suggestions you can try:

On your iPhone or iPad, open Settings > [your name] > Subscriptions and check whether iCloud+ or another storage subscription matches the $1.46 Apple charge. You can also review Apple’s Billing and Subscriptions page.

Sign in to Microsoft Services & subscriptions using the Microsoft account connected to your email. Look for Microsoft 365 Basic, OneDrive, or additional storage, then check its next billing date and payment method.

If nothing appears, repeat the check with any other Outlook, Hotmail, or Microsoft account you may have used.

Do not cancel either plan until you confirm where your photos, files, and email attachments are stored. Canceling Microsoft storage can reduce the account to its free storage allowance and may affect OneDrive syncing or Outlook.com email if you are over that limit.

Thank you for your patience in reading, I hope this information has been helpful to you.

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