Wrong location for my laptop

Microsoft 365 or the Microsoft account device experience can show a different location because location is not always based on the physical place of the laptop.

Windows can determine location by using a combination of:

• GPS
• nearby Wi-Fi access points
• cell towers
• IP address

That means the reported location can be inaccurate, especially if:

• the IP address maps to another city or state
• the device cannot determine a precise location reliably
• a last known location stored in the cloud is being used

If location services are turned off, some Windows features can still use the IP address to provide area-based information, which can also point to the wrong place.

To check and adjust location behavior on the laptop:

1. Open Start > Settings > Privacy & security > Location.
2. Turn Location services on or off as needed.
3. Review which apps are allowed to access precise location.
4. Under Default location, select Set default and set the correct location if the device cannot detect it accurately.

If the issue is specifically about the device appearing in the wrong place in Microsoft account or Microsoft 365 experiences, enabling Location services and Find my device can help the device report location more accurately.

References:

• Windows location service and privacy
• device not showing under Microsoft account - Microsoft Q&A