can't get OneDrive to run

On Windows 11, this usually means OneDrive is either not actually starting, or a policy setting is blocking it.

Try these steps in order:

1. Check whether OneDrive is just hidden or not running.
   • Look at the far right of the taskbar for the white or blue OneDrive cloud icon.
   • Select Show hidden icons if needed.
   • If no icon appears, select Start, type OneDrive, and select OneDrive from the search results.
2. Reinstall OneDrive cleanly.
   • Open Start and search for Add or remove programs.
   • Find Microsoft OneDrive under Apps & features and uninstall it.
   • Restart if prompted.
   • Install the desktop sync app again using the Microsoft OneDrive app download.
   • Sign in again after installation.
   Notes:
   • Reinstalling resets OneDrive settings and triggers a full sync.
   • Files are not deleted from OneDrive by uninstalling the app.
   • If only some folders were synced before, those folder choices must be set again after sync completes.
3. Install Windows updates, then update OneDrive.
   • Select Start, enter updates, and open Check for updates.
   • Install all available Windows updates.
   • Press Windows key + R.
   • Enter %localappdata%\Microsoft\OneDrive\update and select OK.
   • Double-click OneDriveSetup.exe.
4. If clicking OneDrive still does nothing, check whether startup is blocked by policy.
   • This is common when OneDrive for work or school is prevented from starting by Group Policy.
   • Warning: registry changes are risky. Incorrect edits can cause serious problems.
   • Check this registry path: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive
   • Look for: DisableFileSyncNGSC = DWORD:1
   • For OneDrive to start, that value must be removed or changed to 0.
   • If the value is being applied by organizational policy, the policy must be changed; otherwise it will return after restart or sign-in.

If this is a personal Windows 11 device, steps 1 through 3 are the main path. If the device is managed by an organization, step 4 is the likely cause when reinstalling does not help.

References:

• I can't see any OneDrive icons
• Reinstall OneDrive
• Error 0x80070005 when you install or access OneDrive
• OneDrive won't start