Can't sign into my msn account

ELAINE teartt 0 Reputation points
2026-08-18T01:24:59.9+00:00

All of a sudden i cant sign into my msn account. I input my email address. Then I input my password. Each time I try signing in I get rejected. Stating too many attempts signing in, even after trying to sign in only one time I still get too many attemtps. Try later. I come back try to sign in days later, still get too many attempts. I changed my password, I get the same rejection stating too many sign in attempts. I use my cell to verify and sign in. Using my same cell number that I have had for years with MSN and I get a message that my cell is not recognized. This has been ongoing for 2 weeks or more. I can get into outlook.com but not MSN.com.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. AI answer

    2026-08-18T01:25:14.94+00:00

    This is consistent with a Microsoft account security lock or verification block, not a normal password problem.

    Try this in order:

    1. Use the Microsoft account Sign-in Helper first. It is the primary recovery path for sign-in issues, including repeated "too many attempts" errors and account recognition problems.
    2. If the account says the phone number is not recognized, use another verification method already connected to the account if one exists.
    3. Stop repeated sign-in and recovery attempts for a while. Repeated attempts can extend or reset the block. For verification blocks, waiting 24 hours may help, and in some cases waiting longer, up to 1 week, is recommended.
    4. Try signing in from a different network. Switching between Wi‑Fi and cellular data can help if the block is tied to the current network.
    5. If the issue is specific to MSN but the same Microsoft account still works at Outlook.com, use the account recovery path rather than continuing password changes. If the username or password has stopped working even when correct, use Recover your account and complete the security code flow.
    6. If the account still is not recognized or the lockout continues after using the helper and waiting, contact Microsoft Support. Support can route the case, but support agents cannot send password reset links or directly change account details.

    If the exact error is "You have tried too many times with an incorrect password", Microsoft identifies these common causes:

    • too many incorrect sign-in attempts in a row
    • someone else trying to sign in with the account
    • an issue with the app, browser, device, or network

    If the account has been inactive for more than two years, it may have been deleted and cannot be reopened.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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