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My child account - ******@outlook.com
Parent account - ******@hotmail.com
I am unable to see my child account and vice versa
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
I am unable to see my child account when i sign in with my account. Its says pending invitation and when trying to accept that it says you need to come out of existing family group. This is original parent account that was created.
Hello, thank you for reaching out to Microsoft Q&A.
Sign in with your child's account on the Family Safety group page here -
https://account.microsoft.com/family
(Open an incognito tab and sign in.
Post a screenshot of the page. )
Important - Make sure you sign in with your child's account, not the adult/organizer account.
I am unbale to see my child account. Its says pending invitation and when trying to accept that it says you need to come out of existing family group. This is original parent account that was created.