The body of all of my emails suddenly are blank on Macbook

Deb Gambrell 20 Reputation points
2026-08-17T02:43:21.87+00:00

Everything was working fine earlier, but now, none of my emails have a body to them. I can see From, To, Subject, and any attachments. The rest of the email is a white, blank screen. Even opening the email in a separate window does not help.

Microsoft 365 and Office | Other
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IGYQ 22,045 Reputation points Independent Advisor
2026-08-17T03:31:39.3833333+00:00

Hi!

Welcome to the Microsoft Q&A forum.

Have you performed basic troubleshooting by closing all your applications and rebooting your machine yet? If not, please close everything and perform a reboot and see if the problem persists. If you have done that and still the same problem persists, kindly try opening your e-mail through webmail.

Please let me know if the problem persists when accessing your mail via webmail.

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  1. Deb Gambrell 20 Reputation points
    2026-08-17T19:02:08.4933333+00:00

    I opened and closed Outlook several times, and it didn't help. My email client was working, but acting kind of sporadic. I also did a reboot. I am not sure whether it was my email client or the reboot, but it is working now. Thanks so much for your help.

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