How can i access an old email account that has been merged/ log in has been disabled?

Michael Border 20 Reputation points
2026-08-16T14:18:02.6133333+00:00

Some time ago one of my older Outlook account was hijacked and or was on spam email list. I ended up modifying the account and changing the address name. the old original part of the email that is attached to other things like my Ubisoft connect account for example, is not accessible with the modified account changes for password recoveries. How can i access the parts of the email address still tied to the old name and log in if i disabled and shut down the ability to log into it?

Outlook | Web | Outlook.com | Account management, security, and privacy
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Answer accepted by question author
Jonathan Deives 81,190 Reputation points Independent Advisor
2026-08-16T15:25:27.5466667+00:00

If you refer to an alias email you had in your account and you removed it, unfortunately it is not possible to recover or create a new one using the same email address after deleting.

https://support.microsoft.com/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

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