Minecraft education for commercial

Schiller Seiko 20 Reputation points
2026-08-16T03:16:18.0033333+00:00

I'd like to update the information of Minecraft education for commercial.

I lost my log in information.

I have my account information.

Is there any way to find my log in information?

Thank you for your time.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
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Answer accepted by question author
Darren Bruce 1,395 Reputation points Independent Advisor
2026-08-16T03:31:49.58+00:00

Dear @Schiller Seiko,

Based on your description, I understand that you have a Minecraft Education commercial account but can no longer remember your login information. You still have your account details. you wonder there is a way to recover or find the username and sign-in information for the account.

Minecraft Education uses a Microsoft work or organizational account for sign-in. If you've lost your login information, you can try the following steps:

Recover your username

  • Use Microsoft's account recovery options to retrieve the email address associated with the account

Contact your Microsoft 365 or IT administrator

  • If this is a commercial or organizational license, the account may be managed by your organization's administrator, who can verify the username and reset the password if needed. Therefore, I recommend you contact to your IT department for help.

If the above options do not work, contact Minecraft Education Support and provide any available account details, such as your organization name, billing information, or license details.

You can follow this How to Get Support

Note: This link is shared by community members for your convenience. It points to a third-party site that is not managed or verified by Microsoft. We can’t guarantee the quality, safety, or suitability of any content or software found there. Please review carefully and make sure you understand any potential risks before using it.

I hope this helps. Please let me know if you need further assistance.

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  1. AI answer

    2026-08-16T03:16:30.07+00:00

    If the account is a work or school account used with Minecraft Education, the available recovery path depends on what was lost:

    1. If the password is forgotten, use Work or school password reset from the My Account portal.
    2. If the password is known but access to some security info is lost, sign in to Advanced security options, add a new sign-in or verification method, verify it, then remove the old method.
    3. If access to all security info is lost, start sign-in, select I don't have any of these at the Verify your identity prompt, and follow the steps to replace security info. After replacement, there is a 30-day wait before sign-in is allowed.
    4. If the username or email is no longer recognized, contact the organization’s administrator or technical support. For schools, contact the school technical support team. For businesses, contact the internal help desk, business owner, or IT support consultant.

    Important: do not change all security info at the same time if some access still exists, because the account may be restricted for 30 days.

    For Minecraft Education product information and support resources, the service description points to the Minecraft Education website and the Minecraft Education Support Center.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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