Use a USB thumb drive or other external storage device to copy personal files before the replacement.
- Connect the thumb drive to the current PC.
- Open File Explorer from the taskbar.
- Find the files or folders to keep.
- To select multiple items, hold CTRL while selecting files or folders.
- In Windows 11, right-click the selected items, choose Show more options > Send to, and select the USB drive.
- Repeat for files stored in other locations. Important folders to check include Documents, Desktop, Downloads, Favorites, Music, Pictures, and Videos.
- After copying, open the USB drive in File Explorer and verify the files are there.
- Select Eject before unplugging the drive to avoid file loss or corruption.
If the device is a Surface, Windows Backup and OneDrive are also available backup options. For a simple thumb-drive backup before replacement, manually copying files to the USB drive is the direct method.
If a full recovery USB is needed, note that Recovery Drive is for restoring Windows and does not include personal files. To create one, use an empty USB drive because the process erases existing data on it.