Unable to Lock/Disable Camera Using Camera Lock Key – ASUS VivoBook X515EA

Since the camera key shows “Camera On” instead of disabling the webcam, start with the Windows checks that match this symptom:

1. Check for a physical camera privacy control Some laptops use a privacy switch, keyboard key with a camera icon, or a small shutter slider near the camera. If one is present, make sure it is actually set to the blocked/off position. On many laptops, the camera control is tied to a hardware shutter or privacy function rather than only a software toggle.
2. Test whether the issue is only with the hotkey Open Start > Camera.
   • If the camera preview works, the webcam itself is functioning.
   • If it works in Camera but the key still only shows “Camera On”, the problem is likely with the camera control behavior rather than the camera hardware itself.
3. Restart and install Windows updates Go to Start > Settings > Windows Update > Check for updates. Then check Advanced options > Optional updates for any camera-related driver updates, install them, and restart the PC.
4. Reinstall the camera device This is a safe troubleshooting step and can restore camera control behavior.
   • Open Start, type Device Manager, and open it.
   • Expand Cameras.
   • Right-click the built-in camera and select Uninstall device.
   • Restart the laptop. Windows should reinstall the camera automatically after restart.
5. Update the camera driver manually In Device Manager:
   • Expand Cameras.
   • Right-click the camera.
   • Select Update driver.
   • Choose Search automatically for drivers.
   • Restart after the update completes.
6. Try the in-box UVC driver If the current driver is not behaving correctly, switching drivers can help. Note: this may remove some manufacturer-specific features such as Windows Hello face recognition if the camera depended on a custom driver.
   • Open Device Manager.
   • Find the webcam under Cameras or Imaging devices.
   • Right-click it and select Update driver.
   • Select Browse my computer for drivers.
   • Select Let me pick from a list of available drivers on my computer.
   • Select USB Video Device.
   • Complete the update and restart.
7. Run the Windows camera troubleshooter In Windows 11, go to Start > Settings > System > Troubleshoot > Other troubleshooters, then run Camera. The troubleshooter can automatically detect and fix common camera problems.
8. Check antivirus or security software Some security software can control or block camera access. Temporarily disable that protection and test again.

If the camera still stays enabled and the key continues to show only “Camera On”, the Windows-supported next step is to confirm whether the laptop has a camera shutter key/privacy switch that is separate from the normal camera app behavior. Similar cases were resolved by finding a physical shutter slide button or a keyboard privacy key that was controlling the webcam state.

References:

• Camera doesn't work in Windows
• Camera is not working - Microsoft Q&A
• camera says it's blocked but i can't see a way to unblock it - Microsoft Q&A
• Camera device is not enabled - Microsoft Q&A