Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
unable to login to my microsoft account
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Abhishek Rawat (CONVERGYS CORPORATION)
0
Reputation points Microsoft External Staff
recently yubikey was changed in my organization and I forgot to add new yubikey to the security info under mysignings.
as a result i am unable to login to my microsoft account.
i have labs with azure and intune and that too i am unable to login; the issue is it ask me password which I put correctly; afterwards it ask me for yubikey authenticator code which i dont have; so therefore i am unable to login to my account.
passkey is not registered in ios authenticator app so i cant delete the yubikey from there as well.
please help me get my account back
Microsoft Security | Microsoft Authenticator
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