The OneDrive desktop app suddenly stopped working today - I was signed out after a forced PC restart due to the PC hanging on the sign-in screen. When I restarted the PC and completed disk check, OneDrive would not sign in again. It gives the following error: "There was a problem signing you in. Please try again in a few minutes."
Things I've tried:
- Quitting the app and signing in again (I do this before all of the steps below this)
- Clearing all Windows Credentials related to my sign in (including windows signins not related to OneDrive)
- Deleting the PreSignInSettingsConfig.json under AppData\Local\Microsoft\OneDrive\settings
- cmdadmin: C:\Program Files\Microsoft OneDrive\OneDrive.exe /reset
- Restarting the PC, multiple times
- Reinstalling OneDrive, multiple times
- Verifying that I can access OneDrive online and on other PCs
- Verifying that storage is not full
- sfc /scannow, which did repair some files related to OneDrive. I ran it again to ensure there were no remaining files to repair
- Selecting unlink this PC under OneDrive settings (it shows no accounts logged in here)
- Disabling VPN
- Using the "create account dialog" to get to the sign in page in the popup and signing in there - it seems to accept the credentials I type in and then gives me the same error
Somehow, when I do all of these things, OneDrive still autopopulates my username/email in the field when I reopen the app to go sign in. It seems like it's still storing my credentials somewhere, and I'm able to sign in to a Work/School account, but it's just my personal account that's giving problems.