Microsoft account hacked, need help

Adrian Tamasi 20 Reputation points
2026-08-11T15:36:53.2133333+00:00

So my Microsoft account has been hacked and the hacker changed the email to ta********@gmail.com but the last email was tamasirobi4******@gmail.com and the microsoft account got deactivated and cant get the microsoft account back I need help.

Outlook | Web | Outlook.com | Account management, security, and privacy
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Answer accepted by question author
Darhyl Amizola 49,955 Reputation points Independent Advisor
2026-08-11T16:09:23.65+00:00

Hey there. Nice to meet you.

I'm sorry you are experiencing this.

Based on your description, the hacker was able to remove the account's primary email address/security info and replace it with their own email address.

Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl

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