Hey there! Nice to meet you!
To request a refund, please reach out to Microsoft Billing Support for further assistance:
Type "Billing Issue" > click "Get Help" > Scroll down to Sign in to Contact Support > Select "Contact Support" > Microsoft 365 and Office > Manage my Subscription > Confirm > Chat with a support agent in your web browser
Please let me know if you need anything else.
Best regards,
Darhyl