I need help recovering my account as it's been hacked.

Haroon Shah 20 Reputation points
2026-08-11T01:04:33.5266667+00:00

Hi,

I would like to talk to an actual human as my situation is complicated and don't wanna talk about this in public due to security reasons. I would just like to access my account back but none of the things I've tried are working, is there anyone that can help me?

Thank you.

Outlook | Web | Outlook.com | Account management, security, and privacy
Answer accepted by question author
DaveM121 929.6K Reputation points Independent Advisor
2026-08-11T05:28:21.4166667+00:00

Account recovery is an online automated process, even if you are able to contact Microsoft Support, they cannot recover your account, they can only refer you to the account recovery form.

This forum is just a user to user account and no-one here has any account access, I wish I had better news,, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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