Make an existing alias primary without removing the old alias.

Gustavo Paez de la Torre 50 Reputation points
2026-08-10T16:18:30.6+00:00

I have a Microsoft personal account. My current primary alias is gp***@live.com. I created a new Microsoft alias tek***@outlook.com, but the Manage account username page does not show “Make primary” next to any secondary alias. It only shows “Remove.” I need to make tek***@outlook.com primary so I can disable sign-in for my exposed gp***@live.com alias. Please do not remove or delete the gp***@live.com alias.

Outlook | Web | Outlook.com | Account management, security, and privacy

Answer accepted by question author
SD - IA 179K Reputation points Independent Advisor
2026-08-11T09:45:18.5433333+00:00

Hi Gustavo,

As I said as a friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services. Your best bet is to wait until Microsoft fixes the issue from their backend.

If you need any other assistance, kindly ask.

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Answer accepted by question author
SD - IA 179K Reputation points Independent Advisor
2026-08-10T17:00:46.0266667+00:00

Hi,

Apologies for the inconvenience caused by this issue.

Since Saturday, the male primary button in front of the alias has been missing. Many users are reporting this.

To draw Microsoft's attention, could you click Feedback in the bottom right and let them know?

The more reports they get, the earlier it gets fixed.

A friendly reminder that this is a community support forum where users help other users. Advisors participating here cannot make changes to Microsoft services or access internal systems and can only provide technical guidance, independent of Microsoft's Policy decisions.

I hope this information is helpful. Have a fantastic week.

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  1. Hornblower409 14,900 Reputation points
    2026-08-12T02:20:54.96+00:00

    [Update 2026-08-14 by Author] - The "Make Primary" button has been restored. No need for a workaround.

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