Issue with the app

Emmy Dubé 0 Reputation points
2026-08-10T12:16:50.8866667+00:00

I’m having an issue with the authentication app. Whenever I try to log in to a platform that requires authentication through the app, no number appears for me to enter, so I’m unable to complete the verification.

Also, directly in the app, when I try to reconnect all of my email accounts, I’m never able to complete the process. The two-digit numbers appear on the screen, but I never receive a notification or an option where I can enter the numbers to approve the sign-in.

Could you please help me resolve this issue?

Microsoft Security | Microsoft Authenticator
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.