Uninstalled OneDrive but cant redownload it

Liz Pellow 20 Reputation points
2026-08-10T08:21:27.0466667+00:00

Hi, I uninstalled One Drive due to a bad image warning and now when I go to redownload it from Microsoft I get a message saying browse Microsoft Store or Switch out of S mode. Not sure what to do next, so any help would be appreciated. My laptop is Windows 11. Thanks.

Microsoft 365 and Office | OneDrive | Other | Windows

Answer accepted by question author
Emmanuel Santana 40,115 Reputation points Independent Advisor
2026-08-10T08:55:41.5066667+00:00

Hello. The AI response is correct about S mode, but before switching out of S mode I'd like to check the original problem that caused you to uninstall OneDrive.

Do you remember what the “Bad Image” message said? In particular, was there a file name ending in .dll or an error code such as 0xc000012f or 0xc0000020?

Also, please press Windows key + R, type winver, and tell me the Windows 11 version and build number shown.

Finally, go to Settings > System > Activation and check whether Windows specifically says it is running in S mode.

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  1. Liz Pellow 20 Reputation points
    2026-08-10T09:05:39.18+00:00

    User's image

    User's image

    User's image

    Screenshots to show you exactly what came up and answers to your questions. Thank you. Liz

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  2. AI answer

    2026-08-10T08:21:50.38+00:00

    The message indicates the PC is running Windows 11 in S mode. In S mode, only apps from the Microsoft Store can be installed. If the OneDrive installer being used is the desktop sync app from the website, Windows will block it and show browse Microsoft Store or Switch out of S mode.

    What to do next:

    1. Check whether the PC is in S mode.
      In Windows 11, go to the S mode page from Microsoft Store using: Switch out of S Mode
    2. If the goal is to install apps from outside Microsoft Store, switch out of S mode.
      • Open the Switch out of S mode page in Microsoft Store.
      • Select Get.
      • After confirmation, apps from outside Microsoft Store can be installed.
    3. Important warning: switching out of S mode is permanent.
      There is no charge, but S mode cannot be turned back on afterward.
    4. If staying in S mode, use Microsoft Store apps only.
      The context notes that the OneDrive by Microsoft Corporation app from Microsoft Store lets files be viewed, but does not back up and sync files. The desktop Microsoft OneDrive app is the backup and sync app.
    5. If OneDrive was previously removed and the PC is no longer in S mode, reinstall it by:
      • Select Start and type Programs.
      • Open Add or remove programs.
      • Confirm Microsoft OneDrive is not still listed.
      • Download the Microsoft OneDrive app from the website: download the Microsoft OneDrive app from the website.
      • Open the downloaded file and complete setup.

    If the device belongs to an organization, the administrator may have blocked switching out of S mode.


    AI-generated content may be incorrect. Read our transparency notes for more information.

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