Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
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Hi,
I can no longer access my ...@msn.com account as hacker has created a two-factor authentication after having taken control of may account. What to do?
Managing personal Outlook.com account settings, security, and privacy
Hey there. Nice to meet you.
I'm sorry you are experiencing this.
Since the security info has been replaced and the 2FA has been enabled by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.
Thank you for your understanding.
Best regards,
Darhyl