Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear @iris medrano
If you're trying to get help with Microsoft's Ultimate College Bundle for a new PC, I can't transfer you directly to a live agent, but Microsoft's offer page has an offer-specific support option and redemption help resources.
You can visit the official Ultimate College Bundle page, expand the FAQ, and use the offer-specific support option there. Visit the link here: The ultimate college bundle. Additionally, you can contact customer support at WindowsStudentOffer@microsoft.com.
However, if you have issue with redeeming the bundle, according to my research, Microsoft indicates that after student verification, the redemption email is typically sent within about 3 days.
I hope the information is helpful. To make sure I understand the issue correctly, have you already completed setup on the new PC and are you having trouble redeeming the Ultimate College Bundle, or is there another part of the setup that's not working?
Thank you for your patience and understanding.
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