How do I find out what I was billed for

To identify that charge:

1. Sign in to the Microsoft account order history page at account.microsoft.com/billing/orders.
2. Go to Payment & billing > Order history.
3. Under Refine, filter by the date range around the charge.
4. Look for orders with status Completed or Redeemed. In progress means the charge has not posted yet.
5. Open Order details for any matching item to see what was purchased and print the invoice if needed.

If nothing matches, check whether:

• A subscription has recurring billing enabled.
• A family member or someone else used the same card.
• A previously declined charge was retried successfully.
• A pre-order or split order shipped.
• An in-app purchase was made.

If the charge is still not recognized:

• Go to the Manage your payments page and select Investigate.
• If there are multiple similar charges, compare the last few months of order history and bank statements to confirm whether it is truly a duplicate charge or a late payment posted close to the next one.
• If the charge does not appear in order history, another Microsoft account may be using the same card.

References:

• View your Microsoft Store order history
• How to investigate a billing charge from Microsoft
• I've been charged twice