How to leave family group, because group organizer has deceased, and I have come of age.

Freddy Calvert 0 Reputation points
2026-08-06T11:14:53.5766667+00:00

I do not know the email account for my organizers account, and there is no recollection available whether in writing in other family ties. Is there anyway to remove my account from the family or recover access to the organizers account?

I have tried looking through other questions but no solution seems to work as of right now.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. Nathan R 915 Reputation points Independent Advisor
    2026-08-06T11:59:34.9033333+00:00

    Hey there, Freddy Calvert

    As soon as you are the legal age to be classed as an adult, on your Microsoft account, you should be provided with an option to leave your Microsoft family. Please can you sign into your account on the Microsoft Family page here: https://account.microsoft.com/family/home

    Once you have signed into your account, please click onto your profile (marked as you) to open your profile. Please then scroll down to the bottom of the page, where you should see an option to leave the family group.

    User's image

    Please click onto "Leave family group" and follow the prompts to leave the family group.

    If you do not see this option, or this option is greyed out, then this means that the Microsoft account has not reached the legal age to be classed as an adult. Please let me know if this is the case.

    Hope this helps,
    Nathan

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