The 365 purchased will not activate- 3 days running.

Alberto Fernandez 0 Reputation points
2026-08-03T15:21:14.7133333+00:00

I purchased the 365 program and am unable to activate it. I was told by Microsoft customer service that the error code 0/00 was indicative a a system wide matter that is being fixed by your company. Two days later I am still unable to activate the program on my IOS. At this point, I am cancelling the purchase through PAYPAL and will request a refund. I have consistently tried to contact customer service with no assistance or help. Shameful - not what one expects from a company with your reputation.

I am copying Paypal for a refund now.

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
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  1. Jonathan Deives 80,855 Reputation points Independent Advisor
    2026-08-03T15:52:31.04+00:00

    Are you using macOS ?
    Which version of macOS ?

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