Página de recuperação do BitLocker na microsoft account em loop de login

Question

Página de recuperação do BitLocker na microsoft account em loop de login

Gabriel Aragão Sanches 0

Estou tentando acessar o código de recuperação do BitLocker do meu notebook ASUS, mas ao clicar nos detalhes do dispositivo a página entra em loop do login, e eu não consigo acessar. Já tentei entrar em outros navegadores (Firefox, Edge) e pelo meu celular, o erro persiste. Espero que resolvam rapidamente.

Moderator edit: Translated message

I'm trying to access the BitLocker recovery code from my ASUS laptop, but clicking on the device details loops the login page, and I can't access it. I've tried to log in to other browsers (Firefox, Edge) and from my cell phone, the error persists. I hope they solve it quickly.

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[Moderator edit: Changed tags: Microsoft Security | Microsoft Authenticator ]

Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator

2026-08-02T15:38:45.5466667+00:00

Hey there, Gabriel Aragão Sanches

When you try and sign into the Microsoft account, have you tried using an InPrivate browsing session?

Thanks,
Nathan

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Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator

2026-08-02T15:38:45.5466667+00:00

Hey there, Gabriel Aragão Sanches

When you try and sign into the Microsoft account, have you tried using an InPrivate browsing session?

Thanks,
Nathan

Answer 1

Gabriel Aragão Sanches 0

Thanks for the answer Nathan! Seems like Microsoft was able to fix the login problem, thank you again!

Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator

2026-08-03T07:16:12.8233333+00:00

You're welcome, Gabriel Aragão Sanches

I am glad this problem has been resolved.

Thanks,
Nathan