how to set up a personal vault pin on my android

Ann Werner 0 Reputation points
2026-07-31T22:45:03.4133333+00:00

I am trying to set up a personal vault on my android phone and it asks me to create a personal vault pin - I think i did already but it asks me to created a pin

Microsoft 365 and Office | OneDrive | For home | Android
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  1. Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
    2026-08-01T07:11:32.6166667+00:00

    Hello Ann Werner,

    The Personal Vault PIN is set up separately on each device, so OneDrive may ask for a new PIN on the Android phone even if a PIN was previously created elsewhere.

    Try creating the requested PIN again. If the prompt keeps returning:

    1. Update OneDrive from Google Play.
    2. Sign out of OneDrive, then sign back in.
    3. Open Android Settings > Apps > OneDrive > Storage, then select Clear cache.
    4. If it continues, reinstall OneDrive and set up Personal Vault again.

    Before clearing app data or reinstalling, confirm the Personal Vault files are visible on the OneDrive website.

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